e.AXS COM: the first callcenter in Zamboanga City! wohooo!

October 20, 2009

 

October 20, 2009

 When we were summoned by my husband’s family to go back home from Manila … I was in a ‘bitter-sweet’ mode. I was sad because I gave up our independence and a good paying job. SWEET: because I miss waking up in morning with my husband, miss watching my favorite TV series that are not on VCDs yet, no more work related stress,  and I miss not being in Manila, period.

 And so we went back home, selling the things we have in our apartment cheap!, then off we go. Manny was so excited to go home~ he wants us to travel via plane rather than on sea. I prefer to travel on sea because you still have a chance to survive. lol

first in Zamboanga City for 2 weeks then to Davao (accompanying family friend to buy a 2nd hand pajero) then to Cotabato for the whole month of Rmadhan. Davao is soo big. We need to have a road map since abe (dad-in-law), still young in new Davao, we lost our way most of the time.

During our stay in Cotabato City we were informed by our family back in Zamboanga City, that there is already a call center operating in Tetuan, Zamboanga city. So I send application letters and resumes. My father in law was having a hard time looking for this building, along Natividad Street. But eventually, my resumes were said to be received~ however, there were no reply from them.

After that we went back to Zamboanga City to convince mom to visit our grandparents from Alaska. We went to Iligan City with mom, my brother with his wife and Manny via bus. We ate a very large pizza, and the ukay ukay there was an experience!

The night before fiesta in ILIGAN CITY, E-AXS texted me, it was almost 11pm, sayinh that they’re hiring the next day and that they will start the interview 6pm. So I told everybody about IT.

 it was hard saying that to my grandparents because I know that they miss us and that they want more time with us, but they are the ones who said that I dont have to ignore the opportunity.

And so- that time, I was scrambling with our things, put everything inside our bags, the wet towels and slippers in another bag. checked for whatever that were missing: none. so we said our goodbyes.

Lolo and Uncle Edwin escorted us to the terminal… Fortunately, there’s a bus going to Zamboanga City, almost full! ahahaha. we were on the back of the bus. Manny knew that I easily got nauseous… So he bought me a pill, forgot the name, for my future nausea mode. But because I was excited- I did’nt sleep… which is unusual for me cos I sleep a lot in our car when it is beyond 30 minutes. zzzzzzzZZ *ngork!

E-AXS is a call center, finally found the building after 3 rounds in Natividad street. Almost got myself late. Still perspiring…. I went up on top of the building were applicants also wondering what the hell they are doing there. Still out of breath I asked to one of the people there standing on the balcony if the interview already started, he said not yet.

The room where i was interviewed, was the actual production floor. It was cold and well… cool enough to be called a call center. unlike what Ive seen outside- it looks like a big 4-storey-house (you will never know if this is IT until youve asked).

 I got the job finally, thinking that I was the weakest link, since all of the other applicants are with the business for years and years. Some who were hired are those who speak fluent chavacano, for their spanish accounts.

 

 

 

 

FollowUP: on E-AXS

November 13, 2009

I gotta lot of emails in responds to my blog entitled, E-AXS COMM: the first callcenter in Zamboanga City! wohooo!, *OMG-OMG im flattered*.

 All of them are currently working in a call center, in manila… they’re Zamboanguenos, Basilenos, or from somewhere near here. They love Zamboanga City, “There’s no place like home…” ika nga. (I know how they feel)… the food, beaches, their friends and their families.

 

 me and the guys… 

 

 

They wanted to know more about E-AXS,

SO…. here goes…

ACCOUNTS: the center currently hold three campaigns. All outbound and it involved selling… Don’t tell me about what are the name of the companies, or what they are selling. I think we are not allowed to disclose such info. *LOL*

there are future accounts coming in next year… and are inbound (that’s what we heard). I was supposed to be in an Autralian account, the interviewer told us, but after two weeks from my interview i was called in to be in a different account. a sales account, and it’s outbound (double yikes!).

PAY: If you needed money, this is not your time yet, the company is still new. I am still on the training for two weeks, and the pay is also in training, LOL. The earlier batches already receive their pay and its fair enough to be called such. so ill be giving you a range > it’s around 10K. In fairness, it’s good enough, since we are on a “provincial rate” area.

HOW TO APPLY: they want you to apply with your resumes personally. Since they have a lot of agents already waiting to be called, or as they say- floating… They are their priorities… (I think)

PLACE: It’s on Natividad St., Tetuan.
having a problem finding the place? Not a problem. Just Ask.

Fortunately it is near our Tetuan Police Substation…. go ask someone in the police station as to where is the RR tower.

And there you go.

 

 

 

 

EMPTY

December 5, 2009

This day, this very morning… we got laid off from this company, me, ana, and matt on our simple account. WELL… they told us that we’re not terminated- but we’ll be in a “floating” status. (…some paragraphs are deleted requested by the blogger)

I already have the gut feeling that we will GET this, I was not in the mood last night. I haven’t taken a shower yet for the night, just got out of bed and dress. Then wear my ’sulk-mode’. 

 

After our lunch break, (the lunch was great though! OUR last supper… that was when the Ateneo held their annual-alumni mett, i dunno. we just ate a couple of hotdogs, Ana, Matt, Len, & Mmy Lani with Dunkin Coffee)

~I have written all my callback numbers on a sheet of paper and cleaned my desk, cos i know whatll happen, this certain something something. I have nothing against this company. I totally understand why they did to what they did. I don’t like the account anyway (hell yeah im sourgraping so what?!). It’s like fishing on a pond with a bad bait. Huh! (If you don’t get it, don’t try)

 

Then morning comes, we are fidgetting on our seats. We know what judgement they’ll gonna pass to us. But we’re hoping against hope that they’ll gonna change their minds. But alas! They still want us to go because…. Nothing heard to whatever reason that was said… as to why we’re gonna be out.

 

 WHY is it that it’s more depressing to leave this company than the rest? I think it’s because of my love to my teammates and friends (matti- mateo generoso & miss ana- bitsung?, the minty-fresh environment of the office only on Mondays, the close to home set-up, good vibes with every person there– living and those that are NOT-living. LOL! hallaveet (youll get me, if you work here)

 I am also saddened to the fact that I was not able to help the company or to the city’s first callcenter company. It is just sad that all my passion to help and my effort didnt yield. Again, I have nothing against the company. It was just– plain– badluck… our baits did not fell on those hungry fishes. Damn!

To those who got hired. GOODLUCK!  xoxoxoxoxox               

 

 me, ana, and matt (el tres huebos) 

 

 

 

 

back from my “vacation leave”

January 26, 2010

LOL! i am sooo lucky i have had the “a-very-long vacation leave”. OK OK i got the job again…  Matti visited me last Friday morning and informed me that I have been asked to work again. i was like keeping my cool… forcing myself not to smile - or jump when he said that. I still hafta tell my hubby to what he thinks about it. HE said ok that easy because he will enjoy the cable by himself…. WHAT is it with men and balls??? I cant watch my oprah, martha, and lifestyle network anymore when he’s there! he owns the remote, nver letting go. Basketball, tennis, and basketball. grrrrr. 

i am back again! woohhooooo. but its not the same- as it was before. Ana did not show up- she said shes waiting for the hospital to call her and that she have to focused herself on her nursing career. I admired her for that.  I told her before that i am not gonna go back, but HERE i am again. Cant help it. I just miss annoying customers over the phone.

I really dont have a direction in my life. I just go where the road leads me to without a map. this is stupidity, i know–  but i think i am ok, with my hubby around, IT IS kinna-romantic. I just hoped that there is a sign board showing that i am going dead end though before I crash or fall over the cliff. then i dont know what to do. im thinking about doing it all over again. i am a very patient person– but time isnt. damn! i am getting older. not much ‘amazing things’ happened, yet. 

 this is like a container of thoughts. free-flowing thoughts of nothingness and dramas. i can leave anything here that is not needed- ill just go back to this crap when i want to reminisce. i love this… blog thing. It soothes me. who created this? he’s a genius.

 have you ever thought of running away and never turn your back? i did, just for a half-day though. WELL– I got hungry. I remembered… m ahahaha.

when i was younger- i am a rebel at heart (self-proclaimed). i mean- I just ran to the hills until i dont see any roads that would lead em to me. just lay on the knee-high grass watching the sky.. or climb that sampaloc tree beside the river — relishing the moment with mother nature. Dont care if theyre looking for me. I will always — make me good memories. So yes, I have the best childhood memories I known. Its not about Disney World or had a bike. Its connecting yourself with GOD. that certain energy… that spirituality thats within me. the sand on my butt, watching the sunset. or floating on some cold, slow river watching the vastness of the heavens and the wondrous dark green elements on the mountain.Twas the best feeling of content, gratefulness, and everything, that is, nice.

everything that you DID passionately, with yourself… that first time– you will always remember how it feels. it felt good everytime. I am grateful that I did what I did.

 but now, i dont do that anymore. i am an old person- and old person had a lot of problems, and responsiblities. and that would also include arthritis, easily get tired, and laziness. LOL

  gotta go- lunch break almost over. CIAO!

 

 

                       

 

“…Where were you while we were getting high?” 

 

 

                                           

 

Team SPN - d’HERricanes

 

 

 

 

September 02, 2011

Hi! Sorry for the late reply. I would like to let you all know that I am no longer working on this call center anymore… for over a year now… I have been to ACS and Teleperformance already in Manila, so I dont have a clue of what their status or the company status is. 

You asked me why? well, i dont want to give you the detail as of why. but i’ll give you clues: (1) its not about the pay, (2) its not about the people there, or (3) the pressure of having to meet quotas or goals..        yeah…

But what I heard recently was a shock to me… I am not sure yet, please dont judge me if I tell you this…(believe me I have been looking for cold hard facts on the internet, cause I dont want to ask my friends that was still on the company when I left) but they said that the company is closing down. weh?! I am not sure either!

Its a heartbreaking news for me. I dont know the reason why… I may be… but thats another issue. > Its just devastating!!! Ive seen their (the bosses and the employees’) efforts and hopes for the center’s success. why???!